Refund Policy

At Hayaskin, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we’re here to help with our Refund and Return Policy.

Refund Eligibility

  • We accept returns on unused and unopened products within 7 days of purchase.

  • If 7 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

  • To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.

  • Certain types of products are non-returnable, including:

    • Perishable goods (such as food, flowers, newspapers, or magazines)

    • Intimate or sanitary goods

    • Hazardous materials

    • Flammable liquids or gases

Return Process

  1. To initiate a return, please contact us at hayaskin25@gmail.com with your order number and reason for return.

  2. Our customer service team will provide you with instructions on how to send back the product.

  3. Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  4. If approved, your refund will be processed, and the amount will be credited back to your original payment method within a few business days.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective product or an incorrect item sent by Hayaskin.

  • Depending on your location, the time it may take for the exchanged product to reach you may vary.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at hayaskin25@gmail.com. We will gladly replace or refund the product at no additional cost to you.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, email us at hayaskin25@gmail.com, and we will provide you with further instructions.

Contact Us

If you have any questions about our Refund and Return Policy, please reach out to us:

Our customer service team is here to assist you and ensure your satisfaction with every purchase.

Policy Changes

Hayaskin reserves the right to update or amend this Refund and Return Policy at any time without prior notice. Any changes will be posted on our website.